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For any questions, simply use our contact form and our team will get back to you as soon as possible. In the meantime, take a look at our frequently asked questions at the bottom of the page, we may have already answered your question.

Address

Unit 25, Bulleigh Barton Farm,
Newton Abbot, TQ12 5UA

Email

info@steel-submission.com

Phone Number

+44 7436 823 693

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Ask us a Question

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FAQ

Here are some answers to Frequently Asked Questions.

How long does it take to receive my order?
Most of our products are handmade to order, Production and delivery times can vary. We will provide an estimated timeline when you place your order and keep you updated throughout the process.
Do you deliver worldwide?

Yes, we proudly offer tracked worldwide shipping, ensuring your items arrive safely and securely, no matter where you are located.

What is the process for custom colour options?

For products with custom colour options, add the item to your cart and complete the checkout process. A member of our team will then contact you to discuss your colour preferences in detail.

How do I place an order?

To place an order, simply add your chosen product to the cart and proceed to checkout. For items with custom options, our team will contact you after purchase to discuss your preferences.

Can I customise my bed?

Yes, we offer a wide range of customisation options, including headboard styles, colour finishes, and additional features like attachment points for restraints. Our team will work closely with you to ensure your bed meets your specific needs.

What is the assembly process for your beds?

Our bondage beds are designed for easy assembly. Each bed comes with clear instructions and all necessary hardware. If you need any assistance, our customer service team is available to help.

Are your products discreetly packaged?

Yes, we understand the importance of privacy. All our products are shipped in discreet packaging without any identifying labels, ensuring your purchase remains confidential.

Can I request a custom design not listed?

Absolutely! We love bringing unique visions to life. If you have a specific design in mind, contact us with your ideas, and our team will work with you to create a custom piece tailored to your requirements.

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